Kindly review these Terms of Use ("Terms") thoughtfully, as they encompass vital information regarding your legal rights, responsibilities, and remedies. By accessing or utilising UniVersed, you signify your commitment to abide by and uphold these Terms.
This Agreement establishes a legally binding arrangement ("Agreement") between you and UniVersed (as defined below), governing your engagement with and utilisation of the UniVersed website and all related services (collectively, the "UniVersed Services").For insights into how we collect and employ personal information concerning your interaction with UniVersed, please consult our Privacy Policy.
Acceptance of Terms
Agreement to Terms: Your use of our platform constitutes your agreement to these Terms of Use. You acknowledge that you have the legal authority to enter into this agreement and that you are responsible for ensuring that your use of our platform complies with all applicable laws and regulations.
Modifications: We reserve the right, at our discretion, to modify, amend, or update these Terms of Use at any time. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review these terms periodically for any updates. Continued use of our platform after changes have been posted constitutes acceptance of the modified terms.
User Representation: By using our platform, you represent and warrant that all information provided by you is accurate, current, and complete. You also acknowledge that you are at least 16 years old and are not barred from using our services under applicable laws.
User Account: If you create an account on our platform, you are responsible for maintaining the security and confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account or any other security breach.
Termination of Use: We reserve the right to suspend or terminate your account and access to our platform at our sole discretion, with or without cause. Termination may result from a violation of these Terms of Use or any inappropriate or harmful behaviour.
Entire Agreement: These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and UniVersed regarding your use of our platform. Any failure on our part to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
Severability: If any provision of these Terms of Use is deemed unlawful, void, or unenforceable, that provision shall be severed from these terms and shall not affect the validity and enforceability of the remaining provisions.
Contact: If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at contact@uni-versed.co.uk.
User Responsibilities and Conduct
You are solely responsible for your interactions, behaviour, and content on our platform. By using our services, you agree to adhere to the following guidelines and understand that failure to comply may result in consequences, including but not limited to:
Respectful Conduct: Treat other users with respect and professionalism during all interactions. Harassment, hate speech, offensive language, or any form of disrespectful behaviour will not be tolerated. Consequences for violating this guideline may include temporary or permanent suspension of your account.
Content Standards: Any content you share on our platform, including messages, profiles, and comments, must be appropriate and relevant to interview practice and university applications. Inappropriate, offensive, or misleading content may lead to the removal of the content and potential account suspension.
Privacy and Confidentiality: You are responsible for respecting the privacy and confidentiality of other users. Sharing personal information, private communications, or sensitive data without consent is strictly prohibited and may result in account suspension.
Intellectual Property: You must respect the intellectual property rights of others. Sharing copyrighted, trademarked, or otherwise protected materials without proper authorisation is not allowed and may lead to content removal and account suspension.
Impersonation: Impersonating another individual, entity, or misrepresenting your identity is prohibited. Any form of impersonation may result in immediate account suspension.
Misuse of Services: Any attempt to disrupt, abuse, or manipulate our platform's features or services, including attempts to exploit vulnerabilities or engage in fraudulent activities, will result in account suspension and may also be reported to relevant authorities.
Legal Compliance: You must comply with all applicable laws, regulations, and third-party agreements while using our platform. Failure to do so may result in account suspension and legal action if deemed necessary.
Feedback and Ratings: Providing false or misleading feedback or ratings, whether positive or negative, is strictly prohibited. Misuse of the feedback system may lead to account suspension.
Intellectual Property
Ownership: All content and materials provided on UniVersed, including but not limited to text, graphics, logos, images, videos, software, and interactive features, are the intellectual property of UniVersed, its licensors, or content providers and are protected by intellectual property laws. You acknowledge and agree that UniVersed retains all rights, titles, and interests in and to the platform and its content.
Limited License: UniVersed grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the UniVersed platform for personal, non-commercial purposes, in accordance with these Terms. You may not modify, reproduce, distribute, publicly display, or create derivative works based on any content from UniVersed unless expressly permitted by UniVersed.
Copyright Infringement: UniVersed respects intellectual property rights and expects users to do the same. If you believe that any content on UniVersed infringes your copyright, please contact us contact@uni-versed.co.uk with the necessary details, and we will take appropriate action in accordance with applicable laws.
User Contributions: When you submit content to UniVersed, you retain any copyright you have in that content. However, by submitting content, you grant UniVersed a non-exclusive, perpetual, royalty-free, worldwide license to use, display, and distribute your content in connection with UniVersed and its promotion.
User Interaction
Communication Responsibility: UniVersed provides a platform for users to interact, engage in interview practice, and share insights. You understand that any interactions, communications, or content shared between users are solely the responsibility of the individuals involved. UniVersed does not endorse, verify, or guarantee the accuracy, reliability, or authenticity of user interactions.
Respectful and Professional Conduct: While engaging with other users on UniVersed, you agree to maintain a respectful and professional demeanour at all times. Harassment, hate speech, offensive language, or any form of disrespectful behaviour towards other users is strictly prohibited and may result in the suspension or termination of your account.
Content Shared in Interactions: You acknowledge that any content shared during user interactions, including interview questions, responses, feedback, and any other information, is provided voluntarily and at your own risk. UniVersed does not assume responsibility for the accuracy, usefulness, or reliability of such content.
Third-Party Links: User interactions may involve sharing or linking to third-party websites, resources, or services. UniVersed is not responsible for the content or availability of these third-party links and does not endorse or warrant the accuracy of any information provided therein.
Personal Responsibility: You are solely responsible for any interactions, agreements, or engagements that occur between you and other users. UniVersed shall not be held liable for any disputes, losses, or damages arising from user interactions, whether conducted on or off the platform.
Reporting Inappropriate Interactions: If you encounter any user interactions that violate these Terms of Use or appear to be inappropriate, offensive, or harmful, please report such incidents to UniVersed through the provided reporting mechanisms. We will review and take appropriate action as necessary.
Privacy Considerations: User interactions may involve sharing personal information, experiences, and insights. You agree to respect the privacy and confidentiality of other users' information and to refrain from sharing or using any personal information without explicit consent.
Privacy and Data Protection
Personal Information Collection: By using UniVersed, you acknowledge and consent to the collection, use, and processing of your personal information as outlined in our Privacy Policy. This includes information such as your name, email address, profile details, and any other data you provide while using the platform.
Data Usage and Purpose: UniVersed may use your personal information to provide and improve our services, personalise your experience, communicate with you, and offer relevant content and recommendations. Your data may also be used for analytical purposes to enhance our platform's functionality.
Third-Party Services: UniVersed may utilise third-party services and tools to support and enhance our platform. These third parties may have access to certain personal information as necessary for the provision of their services, subject to their own privacy policies and security measures.
Data Security: UniVersed is committed to safeguarding your personal information. We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet is completely secure, and UniVersed cannot guarantee the absolute security of your data.
Cookies and Tracking: UniVersed may use cookies, tracking technologies, and analytics tools to gather information about your usage patterns, preferences, and interactions with the platform. This data helps us improve our services and provide a more personalised experience.
User Content: Any content you share on UniVersed, including during user interactions, may be visible to other users and potentially accessible by third parties. Please exercise caution when sharing personal or sensitive information.
Data Retention: UniVersed will retain your personal information for as long as necessary to fulfil the purposes outlined in our Privacy Policy, or as required by law. You can review and update your personal information through your account settings.
Children's Privacy: UniVersed does not knowingly collect personal information from individuals under the age of 16. If you are under 16, please do not use UniVersed or provide any personal information. If we become aware of any data collected from individuals under 16, we will take steps to delete it.
Your Choices: You have the right to access, correct, or delete your personal information and to object to certain data processing activities. For more details on your rights and how to exercise them, please refer to our Privacy Policy.
Consent Withdrawal: You can withdraw your consent for the collection and processing of your personal information at any time by discontinuing the use of UniVersed and contacting us through the provided channels.
Contact: If you have any questions, concerns, or inquiries regarding your privacy or our data practices, please contact our Privacy Officer at contact@uni-versed.co.uk.
Termination:
User Agreement: Your access to and use of UniVersed is subject to your compliance with these Terms of Use. UniVersed reserves the right to suspend, terminate, or restrict your account and access to our platform if you violate these terms, engage in inappropriate conduct, or for any other reason deemed necessary by UniVersed.
Termination by User: You may terminate your UniVersed account at any time by following the account closure procedure provided on the platform. Upon termination, you will no longer have access to your account, content, or any other data associated with it.
Effect of Termination: In the event of account termination, whether initiated by you or UniVersed, the following provisions will apply:
i. Content Removal: All content you submitted or shared on UniVersed may be removed from public view. However, please note that your content may continue to exist in backup copies or cached pages for a limited period.
ii. Obligations: Termination does not relieve you of any obligations or liabilities incurred prior to termination, including any outstanding payments, obligations to other users, or violations of these Terms of Use.
iii. No Liability: UniVersed shall not be liable to you or any third party for the termination of your account, regardless of the reason. You agree that UniVersed has no obligation to retain your data following termination.
Suspension: UniVersed reserves the right to temporarily suspend your account or access to specific features if you violate these Terms of Use, engage in suspicious activities, or if such suspension is necessary to protect the security or integrity of our platform.
Appeal: If your account is suspended or terminated, you may have the option to appeal the decision by contacting our support team through the provided channels. Appeals will be evaluated on a case-by-case basis.
Survival: Sections of these Terms of Use that by their nature should survive termination, including but not limited to those related to intellectual property, user interactions, privacy, and limitations of liability, will continue to apply even after your account is terminated.
Right to Modify: UniVersed reserves the right to modify, suspend, or discontinue any aspect of our platform, including its availability, features, or content, at any time and without notice.
Meeting Cancellation:
At UniVersed, we understand that unexpected circumstances can arise, and plans may need to be adjusted. We value your time and ours, and we strive to maintain an efficient scheduling process. To ensure that meetings are productive and respectful of everyone's time, we have established the following cancellation policy.
Cancellation Notice: To cancel or reschedule a meeting, we kindly request that you provide us with a minimum of 5 hours notice in advance. This allows us to make necessary adjustments to our schedule and allocate our resources effectively.
Late Cancellation: If you need to cancel or reschedule a meeting with less than 5 hours notice, please contact us as soon as possible. While we understand that emergencies can happen, repeated late cancellations may affect our ability to prioritize your future scheduling requests.
No-Show Policy: A "no-show" is when a scheduled meeting is not attended, and no cancellation notice is provided. No-shows disrupt our schedule and inconvenience others who may have needed the same time slot. After 3 no-shows without prior notice, we reserve the right to limit or suspend your ability to schedule future meetings with us.
Exceptions: We recognize that exceptional circumstances can sometimes prevent timely cancellations. If you encounter such a situation, please contact us as soon as possible to discuss the circumstances, and we will do our best to accommodate your needs.
How to Cancel or Reschedule: You can cancel or reschedule a meeting by [insert instructions here, e.g., emailing us at contact@uni-versed.co.uk or calling +44 7859 263322.6. Refunds (if applicable): For paid services or consultations, please refer to our refund policy, if applicable. Refunds will be processed in accordance with that policy.
Disclaimer:You acknowledge and agree that UniVersed is a platform designed to provide interview practice and guidance. While we strive to offer valuable resources and support, we do not guarantee specific outcomes, results, or admissions to any educational institution. Your success in university applications is influenced by various factors beyond our control. You acknowledge and agree that UniVersed is a platform designed to provide interview practice and guidance. While we strive to offer valuable resources and support, we do not guarantee specific outcomes, results, or admissions to any educational institution. Your success in university applications is influenced by various factors beyond our control.
Contact:If you have questions or concerns about these terms, please contact us at contact@uni-versed.co.uk.
Effective Date:These Terms and Conditions were last updated 06 October 2023.